Efficient
maintenance
solutions for
your ATMs
WBI is your trusted partner for AMC (Annual Maintenance Contract) services designed to optimise the performance of your ATMs. We specialise in providing reliable solutions to ensure seamless ATM operations. Our expert team is equipped to conduct thorough checks for machine parts, sensor functionality, and transaction accuracy, guaranteeing the utmost reliability and efficiency.
01.
Any downtime or technical glitches can disrupt ATM operations and inconvenience customers. With our AMC services, we prioritise prompt issue resolution to minimise downtime. Our experienced technicians are available round-the-clock to resolve any technical issues swiftly, ensuring uninterrupted ATM functionality.
02.
To address potential issues, our experts conduct comprehensive site evaluations, including thorough examination of the ATM site, assessing environmental factors, security measures, and infrastructure. Any issues identified are addressed to enhance the overall performance and security of the ATM.
03.
Accurate and reliable transactions are vital for both customers and ATM operators. As part of our AMC services, we perform transaction accuracy checks. Our team verifies that all transaction types, including cash withdrawals, balance inquiries, and fund transfers, are executed accurately and reflect the correct balances, preventing financial discrepancies and ensuring customer satisfaction.
04.
As part of our AMC services, we conduct meticulous checks to ensure the proper functioning of all machine parts. Our technicians carefully inspect critical components such as card readers, keypads, and printers to identify any signs of wear, damage, or malfunction preventing potential downtime and maintain optimal performance.
05.
Faulty cables can disrupt ATM connectivity and lead to service disruptions. Our AMC services involve regular cable issue checks to detect and rectify any connectivity problems. By ensuring the proper functioning of cables, we minimise the risk of transaction failures and optimise the customer experience.
06.
Sensors play a crucial role in ensuring smooth ATM operations. Our AMC services include extensive sensor functionality verification. We ensure that sensors are calibrated correctly and accurately detect and process transactions. This meticulous verification helps eliminate potential errors and ensures a seamless user experience.