Streamline
your business
with custom
CRM solutions
WBI excels in CRM app development, addressing various needs, whether you require a new CRM system, an upgrade, or a transition to cloud-based solutions. Our expertise optimizes your CRM for large-scale operations and enhances interactions within your organization and with your customers. We provide end-to-end solutions covering communication channels such as sales, marketing, and social media implementation in CRM development.
01.
WBI's mobile CRM apps empower your team to stay connected with leads, access prospect data, monitor KPIs, and make data-driven decisions. For your executives who are constantly on the move, our custom mobile CRM solutions enable them to interact with and update customer information using their mobile devices. If your team is spread across various locations, CRM provides a convenient and flexible way to stay connected.
02.
In today's globalized business landscape, seamless communication with employees, vendors, suppliers, and partners worldwide is essential. WBI provides customized CRM integration with collaborative channels, ensuring smooth communication. Our solutions are invaluable for executives and entrepreneurs who travel often, ensuring uninterrupted messaging and connectivity across all locations enabling them to stay informed consistently.
03.
WBI's CRM analytics service focuses on extracting valuable insights and predictive patterns from data collected across diverse operational CRM systems, expediting internal decision-making processes. Our expertise enables us to provide actionable insights, empowering your organization to enhance customer relationships, optimize strategies, and drive sustainable growth through data-driven decisions.
04.
With WBI's social CRM solutions, you can effortlessly integrate social media tools to boost customer engagement. Whether you're measuring customer reactions or facilitating conversations, we ensure your customer interactions are well-managed and never overlooked. This proactive approach is key to enhancing customer experience, building loyalty, and driving business growth through optimized social engagement strategies.
05.
WBI CRM experts take data security seriously, providing advanced protective features like encryption, audit logs, IP restrictions, and two-factor authentication. We go beyond the basics to ensure your CRM system is protected against potential threats. With these measures, your customer information remains confidential and compliant with industry standards. We provide a secure environment, safeguarding your data while adhering to best practices.
06.
Each business is unique, with varying products, services, target markets, and distinct sales processes. The ideal CRM system shouldn't require you to alter your business operations to fit it. Instead, it should adapt and align with your business, providing essential tools to enhance sales team productivity and facilitate effective deal closure. WBI excels in delivering CRM services that are precisely tailored to meet your requirements.
07.
WBI CRM experts handle every aspect, from initial requirements to project planning, seamless implementation, and issue resolution, deeply engaging with your business at every step. Our CRM delivers an intuitive user interface, ensuring a user-friendly experience with robust functionalities essential for larger enterprises. We ensure a smooth onboarding experience for both CRM experts and newcomers, promoting efficient utilization.
08.
Enhance customer relationships through our CRM solutions by unifying prospect and contact information and providing a detailed report. This equips you to make informed decisions about nurturing customer relationships. Our Customer Service Analytics tracks resolution rates, service costs, and trends, providing invaluable insights for an enhanced customer experience, loyalty building and ensuring your business provides exceptional service.